Call for Tender: Travel Agency Services

The Alliance of Liberals and Democrats for Europe Occasion (ALDE Occasion) is the 3rd most significant European political family members, bringing with each other parties with prevalent liberal, democrat and reform concepts from a lot more than 40 European nations around the world. The Brussels-dependent ALDE Bash Secretariat supports the routines of the Occasion organises its meetings manages its external communication and facilitates European coverage enhancement and networking amongst liberal functions. To support our growing functions, we are now looking for a:

Travel Company Companies service provider

Goal of the deal:

The intent of this Get in touch with for Tender is to conclude a “framework contract” (hereafter referred as “contract”) with a Travel Agency capable of delivering the providers in handling the amount of vacation preparations primarily flights, teach tickets and lodging for both equally ALDE Workers and external individuals.

Products and services demanded:

Additional especially provision of the subsequent companies is necessary:

Managing of ticketing requests sent by email to the Travel Agency regarding flight and teach bookings.
Accommodation reservations.
Providing prepaid products and services for the two transportation and accommodation.
Vehicle rental.
World wide web check-in.

The largest volume of foreseen transactions consists of issuing of flight tickets, and various situations a 12 months there may possibly be a have to have for bigger team bookings.

Guidance demands:

Operating hours:

The Vacation Agency ought to be in posture to present the aforementioned solutions, in the course of standard operating hrs (Monday to Friday from 9:00 to 18:00, nearby Brussels time). It need to be famous that the reaction request of utmost of 3 hours is applicable for the duration of the time body 9:00 to 18:00.

Outside the house working hrs:

Flexibility through weekends and vacations would be appreciated. In specific, the Travel Company has to assure hotline products and services 7 times and 24 several hours (the name(s) of (a) get hold of person(s) and telephone variety ought to be delivered).
The Journey Company need to deliver support to workers who are touring and advise them quickly of any adjustments, cancellations or challenges with their traveling.

Technological and expert needs:

Be a registered (IATA) journey agent with entry to ordinarily obligatory restricted airline and educate scheduling devices (for example, computer reservations program this kind of as AMADEUS, SABRE, GALILEO or AMTRAK).
Sufficiently staffed and technically outfitted for a sleek and successful functionality of the duties necessary in the function of the contract.
For the tenderer, at least 5 decades of practical experience in the field of supplying nationwide and global solutions.
For every of the tenderer’s employees who will be proposed to put into practice the agreement, a incredibly excellent working expertise of English, at the very least B2 is required.
The Vacation Company shall appoint an account supervisor or call person committed to ALDE.
Means to respect ALDE’s inner vacation plan.

We supply:

We are supplying a 5-calendar year deal to be reviewed on a annually foundation.

To implement:

Be sure to apply by featuring your proposal and in-depth quote to Carla Garcia Fabbri, Travel Coordinator at The ALDE Bash: [email protected] by 20 January 2023.